Privacy Policy
Effective Date: February 28, 2026
Civive Unlimited ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, request an audit, book an appointment, purchase a software subscription, or communicate with us by email, phone, or text message.
Information We Collect
We may collect personal information that you voluntarily provide when you fill out our contact forms, request a complimentary audit, book an appointment, purchase a software subscription, or contact us directly. This may include your name, email address, phone number, business name, billing contact details, subscription selection, and any message content you submit.
Payments are processed by Stripe. We do not store full card numbers on our website. Stripe may collect payment, billing, fraud-prevention, and transaction information according to its own privacy terms.
How We Use Your Information
We use the information we collect to respond to your inquiries, provide our services, send service-related updates, send SMS communications when you have opted in, improve our website, and comply with legal obligations.
SMS Communications
If you provide your mobile number and explicitly consent to receive text messages, we may send conversational SMS about your audit request, appointments, onboarding, and service updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for help.
How We Share Information
We do not sell your personal information. We may share information with service providers who help us operate our business, such as CRM, website hosting, analytics, scheduling, and communications providers, solely to support our business operations and client communication.
Third-Party Services
We use GoHighLevel (GHL) as our CRM and white-label software platform to manage leads, communications, subscriptions, and client workspaces. Your data may be processed through GHL's systems. We also use Vercel for website hosting, Stripe for payment processing, and may use analytics or form-processing tools to operate the site and improve performance.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at ceo@civiveunlimited.com.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: ceo@civiveunlimited.com
Phone: (417) 386-2441
Location: Springfield, Missouri